{"id":17698,"date":"2022-03-17T17:21:45","date_gmt":"2022-03-17T17:21:45","guid":{"rendered":"https:\/\/www.costieradelcilento.it\/privacy-policy-2\/"},"modified":"2026-07-24T08:13:21","modified_gmt":"2026-07-24T08:13:21","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.costieradelcilento.it\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\"><b>Privacy Policy of <\/b><a href=\"http:\/\/www.costieradelcilento.it\/en\/\"><span class=\"s2\"><b>www.costieradelcilento.it<\/b><b><\/b><\/span><\/a><\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>1. Introduction<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">This Privacy Policy explains how personal data is collected, used, stored and protected when users visit or interact with the website <a href=\"http:\/\/www.costieradelcilento.it\/en\/\"><span class=\"s4\"><b>www.costieradelcilento.it<\/b><\/span><\/a>, hereinafter referred to as the \u201cWebsite\u201d.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Website provides information about boat tours, private excursions, boat rental services and related tourism services in Palinuro and along the Cilento Coast.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The processing of personal data is carried out in accordance with Regulation (EU) 2016\/679, commonly known as the General Data Protection Regulation or \u201cGDPR\u201d, and with the applicable Italian data protection legislation.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>2. Data Controller<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Data Controller is:<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\"><b>Servizi Quadrifoglio Palinuro<\/b><br \/>\nPiazza Virgilio, 18<br \/>\n84051 Palinuro, Salerno (SA)<br \/>\nCampania, Italy<\/span><\/p>\n<p class=\"p4\"><span class=\"s1\"><b>Email:<\/b> <a href=\"mailto:info@costieradelcilento.it\"><span class=\"s5\">info@costieradelcilento.it<\/span><\/a><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Data Controller determines the purposes and methods by which personal data collected through the Website is processed.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>3. Categories of Personal Data Collected<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Depending on how users interact with the Website, the following categories of personal data may be collected.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Data provided directly by the user<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">This may include:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">First name and surname<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Email address<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Telephone number<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Information entered in contact, booking or quotation request forms<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Tour date and time preferences<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Number and age category of participants<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Billing or payment-related information<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Information provided in emails or other communications<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Any other information voluntarily supplied by the user<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\">Users are requested not to provide special categories of personal data, such as information concerning health, religious beliefs or other sensitive personal circumstances, unless such information is strictly necessary and specifically requested.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Data collected automatically<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">When users browse the Website, certain technical and usage information may be collected automatically, including:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">IP address or technical information derived from it<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Browser type and version<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Device type and operating system<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Referring website<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Pages visited<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Date and time of access<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Time spent on individual pages<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Actions performed on the Website<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Cookie identifiers and similar technologies<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Approximate geographical information<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Diagnostic and system log data<\/span><\/li>\n<\/ul>\n<p class=\"p5\"><span class=\"s3\"><b>Cookies and tracking technologies<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Website may use technical cookies, preference cookies, analytics cookies and marketing or profiling technologies.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Further information about the cookies used, their duration, purposes and methods for managing consent is provided in the Website\u2019s separate <b>Cookie Policy<\/b> and in the cookie preference panel.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>4. Mandatory and Optional Data<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Personal data marked as mandatory is necessary to process a booking, respond to a request, provide a quotation, complete a payment or supply another service requested by the user.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">If the user does not provide mandatory information, the Data Controller may be unable to process the request or provide the relevant service.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The provision of data for marketing, analytics or profiling purposes is optional and, where required by law, is based on the user\u2019s consent. Refusing or withdrawing such consent does not prevent the user from accessing the essential functions of the Website.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>5. Purposes and Legal Bases of Processing<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Personal data may be processed for the following purposes.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Responding to enquiries and contact requests<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Data submitted through contact forms, email, telephone or other communication channels is used to respond to requests for information, availability or quotations.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\"><b>Legal basis:<\/b> taking steps at the user\u2019s request prior to entering into a contract and, where applicable, the legitimate interest of the Data Controller in responding to communications.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Managing bookings and providing tourism services<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Personal data is processed to:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Manage boat tour and private excursion bookings<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Confirm dates and departure times<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Manage participant information<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Organise shuttle or boarding services<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Communicate operational information<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Handle changes, cancellations and refunds<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Provide customer assistance<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\"><b>Legal basis:<\/b> performance of a contract or implementation of pre-contractual measures requested by the user.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Managing payments<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Where online payments or deposits are available, the necessary information may be processed to manage transactions, payment confirmation, refunds and accounting obligations.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Payment card details are normally processed directly by the chosen payment service provider and are not stored by the Website unless expressly stated otherwise.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\"><b>Legal basis:<\/b> performance of a contract and compliance with legal obligations.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Administrative, accounting and tax obligations<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Personal data may be processed to issue invoices, maintain accounting records, comply with tax requirements and fulfil other obligations established by law.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\"><b>Legal basis:<\/b> compliance with a legal obligation.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Website security and fraud prevention<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Technical data and system logs may be processed to:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Protect the Website and its users<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Prevent unauthorised access<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Detect malicious or fraudulent activity<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Maintain the security of systems and infrastructure<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Investigate technical problems or misuse<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\"><b>Legal basis:<\/b> the legitimate interest of the Data Controller in ensuring the security, integrity and proper operation of the Website.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Website performance and statistical analysis<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Subject to the applicable consent requirements, analytics tools may be used to understand how visitors use the Website, measure traffic, improve content and evaluate the effectiveness of advertising campaigns.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\"><b>Legal basis:<\/b> user consent, where required, or another legal basis permitted by the applicable legislation for strictly limited and appropriately configured analytics activities.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Marketing communications<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Where the user has provided specific consent, contact details may be used to send information about boat tours, private experiences, promotions, special offers and related tourism services.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\"><b>Legal basis:<\/b> consent.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users may withdraw their consent or unsubscribe at any time by following the instructions contained in each communication or by contacting the Data Controller.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Advertising measurement, remarketing and personalised advertising<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Subject to the user\u2019s consent, tracking technologies may be used to:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Measure advertising campaign performance<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Create aggregated audiences<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Show advertisements to users who have previously visited the Website<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Limit repeated advertisements<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Personalise advertising content<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Analyse conversions generated by Google or Meta advertising campaigns<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\"><b>Legal basis:<\/b> consent.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>6. Processing Methods and Security Measures<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Personal data is processed using electronic, digital and, where necessary, paper-based tools.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Data Controller adopts appropriate technical and organisational measures designed to protect personal data against:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Unauthorised access<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Accidental loss<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Unlawful disclosure<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Alteration<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Destruction<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Misuse<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Unauthorised processing<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\">Such measures may include access controls, authentication systems, encrypted connections, backups, security monitoring, software updates and restricted access to authorised personnel.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">No internet-based transmission or storage system can be guaranteed to be completely secure. The Data Controller nevertheless undertakes to apply security measures appropriate to the nature of the data, the purposes of processing and the risks involved.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>7. Persons Authorised to Process Data<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Personal data may be accessed by authorised persons acting under the authority of the Data Controller, including personnel responsible for:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Booking management<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Customer assistance<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Administration and accounting<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Marketing and communication<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Website management<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Information technology and system security<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Legal or regulatory compliance<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\">These persons process data only when necessary for their assigned duties and in accordance with the Data Controller\u2019s instructions.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>8. Service Providers and Other Recipients<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Personal data may also be disclosed to external service providers where necessary for the operation of the Website or the provision of requested services.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">These recipients may include:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Hosting and infrastructure providers<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Website developers and IT support providers<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Booking and reservation platforms<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Payment service providers<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Email and communication providers<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Accounting and tax consultants<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Legal advisers<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Marketing and advertising service providers<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Analytics providers<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Cybersecurity and backup providers<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Restaurants, catering companies or operational partners involved in a service requested by the user<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Public authorities where disclosure is required by law<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\">Where required, such providers are appointed as Data Processors under Article 28 of the GDPR.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">An updated list of Data Processors may be requested from the Data Controller.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Personal data is not sold or rented to third parties.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>9. Hosting and Technical Infrastructure<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Website may use hosting services supplied by:<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\"><b>Hosting Solutions \u2013 Genesys Informatica S.r.l.<\/b><b><\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The hosting provider processes technical data and files necessary to make the Website available online, maintain its infrastructure and provide related security and backup services.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The categories of data processed may include IP addresses, connection data, server logs and information transmitted through the Website.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The processing location and applicable safeguards are described in the service provider\u2019s own privacy documentation.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>10. Contact Forms and Support Requests<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">When a user submits a contact, booking or quotation request, the information entered in the form is transmitted to the Data Controller and used to respond to the request.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The data processed may include:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Name and surname<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Email address<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Telephone number<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Tour or service selected<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Preferred date<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Number of participants<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Message content<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Any additional information voluntarily provided<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\">This information is retained for the time necessary to process the request and, where a contractual relationship is established, for the period required to manage the service and comply with legal obligations.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>11. Mailing Lists and Promotional Communications<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Where newsletter or promotional communication services are available, the user\u2019s email address may be added to a mailing list only on the basis of a valid legal basis, normally the user\u2019s consent.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The user may unsubscribe at any time by:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Using the unsubscribe link in the communication<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Contacting the Data Controller at <a href=\"mailto:info@costieradelcilento.it\"><span class=\"s4\">info@costieradelcilento.it<\/span><\/a><\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\">Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>12. Google Analytics<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Website may use <b>Google Analytics<\/b>, a web analytics service provided by Google.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Google Analytics may collect information about how visitors interact with the Website, including pages visited, session duration, device information, browser characteristics, approximate geographical area and traffic source.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Google states that Google Analytics does not log or store individual IP addresses collected from users located in the European Union, Switzerland or the United Kingdom. Technical information may nevertheless be processed to provide measurement, security and reporting functions.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Where required, Google Analytics is activated only after the user has given consent through the cookie banner.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users may withdraw or modify their consent at any time through the Website\u2019s cookie preference settings.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Data processed by Google may be transferred or made accessible outside the European Economic Area in accordance with the safeguards described in Google\u2019s privacy documentation.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>13. Google Ads Conversion Tracking and Remarketing<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Website may use Google Ads conversion tracking and remarketing technologies.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">These services help the Data Controller understand whether users perform certain actions after interacting with an advertisement, such as submitting a request, opening a booking page or completing a reservation.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Subject to consent, Google may use cookies or similar identifiers to:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Measure advertising conversions<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Attribute visits and actions to advertising campaigns<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Create remarketing audiences<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Display relevant advertisements on Google services and partner websites<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\">Users can manage consent through the Website\u2019s cookie preference panel and through the advertising settings made available by Google.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>14. Meta Pixel, Meta Ads and Custom Audiences<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Website may use the <b>Meta Pixel<\/b> and other Meta Business Tools supplied by Meta Platforms Ireland Limited.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Subject to the user\u2019s consent, these technologies may collect information about visits and actions performed on the Website, such as:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Page views<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Button clicks<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Form submissions<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Booking-related actions<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Device and browser information<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Cookie or advertising identifiers<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\">This information may be used to:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Measure Meta advertising campaign performance<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Analyse conversions<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Create audiences of users who have interacted with the Website<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Show relevant advertisements on Facebook, Instagram and other Meta services<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Limit or optimise advertising delivery<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\">Meta processes information in accordance with its own privacy policy and may act as an independent data controller for certain processing operations.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users may manage their choices through the Website\u2019s cookie settings and the privacy and advertising controls provided by Meta.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>15. YouTube Videos and External Content<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Website may include videos supplied through YouTube, a service operated by Google.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Embedded content may allow users to view videos directly from the Website. When a video is displayed or played, Google and YouTube may receive technical and usage information, including device information, IP-related information, cookie identifiers and details about the page visited.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Where required, YouTube content and related tracking technologies are activated only after the user has provided consent.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Website may also display maps, social media content or other resources hosted by third-party platforms. These services may collect data according to their own privacy policies.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>16. Social Media Links and Widgets<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Website may include links, buttons or widgets connected to social networks such as Facebook and Instagram.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">When users interact with such features, the relevant platform may receive information about the interaction and the page visited.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The processing performed by each social network is governed by the user\u2019s account settings and by the platform\u2019s own privacy policy.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Merely following an external link takes the user to a service that is independently managed by the relevant third party.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>17. International Data Transfers<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Some technology providers used by the Website may process or make personal data accessible in countries outside the European Economic Area.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Where such transfers take place, they are carried out in accordance with the GDPR and may be based on:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">An adequacy decision adopted by the European Commission<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">The EU\u2013US Data Privacy Framework, where applicable<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Standard Contractual Clauses approved by the European Commission<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Additional technical and organisational safeguards<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Another transfer mechanism permitted under the GDPR<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\">Users may contact the Data Controller for further information about the safeguards applicable to a specific transfer.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>18. Data Retention<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Personal data is retained only for as long as necessary for the purposes for which it was collected.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">In particular:<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Contact and quotation requests<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Data is retained for the time necessary to respond to and manage the request and may subsequently be retained for a reasonable period to document the communication and protect the Data Controller\u2019s rights.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Booking and contractual data<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Data connected with a booking or service is retained for the duration of the contractual relationship and for the additional period required by accounting, tax, legal and limitation rules.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Accounting and tax data<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Invoices and other accounting records are retained for the period required under applicable Italian law.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Marketing data<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Data processed for marketing purposes is retained until consent is withdrawn or until the data is no longer necessary for the relevant purpose, subject to periodic reviews.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Cookies and analytics data<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Cookies and related identifiers are retained for the periods specified in the Cookie Policy and in the cookie preference panel.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Security logs<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Technical logs may be retained for the period reasonably necessary to ensure system security, investigate incidents and prevent misuse.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">At the end of the applicable retention period, personal data is deleted, anonymised or otherwise rendered unavailable, unless further retention is required by law or necessary for the establishment, exercise or defence of legal claims.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>19. User Responsibilities<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users are responsible for the personal data of third parties that they provide through the Website.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">By submitting personal data relating to another person, the user confirms that they are authorised to provide such information and, where necessary, have informed the person concerned about the processing.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users should avoid entering unnecessary or sensitive information in free-text fields.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>20. Rights of Data Subjects<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Under the GDPR, users may exercise the following rights, subject to the conditions established by law.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Right of access<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users may request confirmation as to whether their personal data is being processed and obtain a copy of that data, together with information about the processing.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Right to rectification<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users may request the correction of inaccurate personal data and the completion of incomplete information.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Right to erasure<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users may request the deletion of their personal data where the conditions established by the GDPR apply.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Right to restriction of processing<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users may request that processing be restricted in the circumstances provided for by law.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Right to data portability<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Where processing is based on consent or contract and is carried out by automated means, users may request to receive their personal data in a structured, commonly used and machine-readable format and, where technically feasible, have it transmitted to another controller.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Right to object<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users may object to processing based on the legitimate interests of the Data Controller or on the performance of a task carried out in the public interest, for reasons relating to their particular situation.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users may object to processing for direct marketing purposes at any time and without providing a reason.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Right to withdraw consent<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Where processing is based on consent, users may withdraw that consent at any time.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Right not to be subject to certain automated decisions<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Where applicable, users have the right not to be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects them, except in the cases permitted by law.<\/span><\/p>\n<p class=\"p5\"><span class=\"s3\"><b>Right to lodge a complaint<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users may lodge a complaint with the competent supervisory authority.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">In Italy, the competent authority is the:<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\"><b>Garante per la Protezione dei Dati Personali<\/b><b><\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users also retain the right to seek a judicial remedy.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>21. How to Exercise Your Rights<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">To exercise their rights or request further information about the processing of personal data, users may contact the Data Controller at:<\/span><\/p>\n<p class=\"p4\"><span class=\"s2\"><a href=\"mailto:info@costieradelcilento.it\"><b>info@costieradelcilento.it<\/b><b><\/b><\/a><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Requests should contain sufficient information to allow the Data Controller to identify the user and understand the nature of the request.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Requests are normally handled free of charge and without undue delay, in any event within one month of receipt. This period may be extended where permitted by the GDPR, taking into account the complexity and number of requests.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Where there are reasonable doubts concerning the identity of the person making the request, the Data Controller may request additional information necessary to confirm their identity.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Manifestly unfounded or excessive requests may be subject to the measures permitted under Article 12 of the GDPR.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>22. Legal Claims and Requests from Public Authorities<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Personal data may be retained or used where necessary for the establishment, exercise or defence of legal claims.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Data Controller may also be required to disclose personal data to courts, law enforcement agencies, tax authorities, supervisory authorities or other public bodies where required by law or by a legally binding order.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>23. System Logs and Maintenance<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">For operational, maintenance and security purposes, the Website and its service providers may collect system logs.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Such logs may include IP addresses, access times, requested resources, browser information, error reports and other technical data relating to interactions with the Website.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>24. Do Not Track Signals<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Website may not automatically respond to browser-based \u201cDo Not Track\u201d signals.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users can manage cookies and tracking preferences through the Website\u2019s cookie preference panel and through their browser or device settings.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Third-party services may apply their own rules regarding Do Not Track signals and privacy preference technologies.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>25. Cookie Policy<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Website uses cookies and similar technologies.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Detailed information about the categories of cookies used, their providers, purposes, duration and the methods available for granting or withdrawing consent is provided in the separate <b>Cookie Policy<\/b>.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users can review or change their preferences at any time through the cookie settings available on the Website.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>26. Changes to This Privacy Policy<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">The Data Controller may update this Privacy Policy to reflect:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Changes to the Website or its services<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">The introduction or removal of third-party technologies<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Changes in processing activities<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Legal or regulatory developments<\/span><\/li>\n<\/ul>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\">Instructions or decisions issued by supervisory authorities<\/span><\/li>\n<\/ul>\n<p class=\"p3\"><span class=\"s3\">Any updated version will be published on this page together with its revision date.<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Where changes materially affect processing based on consent, the Data Controller will request new consent where required by law.<\/span><\/p>\n<p class=\"p2\"><span class=\"s3\"><b>27. Further Information<\/b><\/span><\/p>\n<p class=\"p3\"><span class=\"s3\">Users may request further information about this Privacy Policy or about the processing of their personal data by contacting:<\/span><\/p>\n<p class=\"p3\"><span class=\"s3\"><b>Servizi Quadrifoglio Palinuro<\/b><br \/>\n<b>Email:<\/b> <a href=\"mailto:info@costieradelcilento.it\"><span class=\"s4\">info@costieradelcilento.it<\/span><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy of www.costieradelcilento.it 1. Introduction This Privacy Policy explains how personal data is collected, used, stored and protected when users visit or interact with the website www.costieradelcilento.it, hereinafter referred to as the \u201cWebsite\u201d. The Website provides information about boat tours, private excursions, boat rental services and related tourism services in Palinuro and along the Cilento Coast. The processing of personal data is carried out in accordance with Regulation (EU) 2016\/679, commonly known as the General Data Protection Regulation or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-17698","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Costiera del Cilento<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.costieradelcilento.it\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Costiera del Cilento\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy of www.costieradelcilento.it 1. 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